FAQ
What is your MOQ?
- One-colour logo (laser engraving or screen printing): 100 pieces per design.
- Multi-colour logo (3D/5D printing): 200 pieces per design.
- Custom cup colour: 500 pieces per colour.
- Custom colours for accessories like the lid or handle: 1,000 pieces per colour.
- Custom colour box: 1,000 sets.
Your order’s MOQ is the highest MOQ among the parts you customise. More details: Minimum order quantities for custom stainless steel cups.
How long does a sample take?
About 3 to 7 days.
How long does a bulk order take?
Usually 7 to 10 days after you approve the sample. Bigger orders and more complex designs take longer.
Which logo methods do you offer?
Laser engraving, screen printing and 3D/5D printing. How they differ: Logo methods for stainless steel cups.
What file format should my logo be?
A vector file is best: AI, PDF, EPS or SVG. If you only have an image (PNG or JPG), send it anyway and I’ll check whether it works.
What materials do you use?
The inner wall is usually 304 or 316 stainless steel. The outer wall can be 201. Common combinations are 316 inside with 304 outside, 304 inside and out, and 304 inside with 201 outside. How they differ: The difference between 316, 304 and 201 stainless steel cups.
Which finishes are available?
Natural steel (polished or brushed), spray paint, powder coat, sublimation, plating and rubber paint. How they differ: Common surface finishes for stainless steel cups.
Will the colour vary between batches?
Painted and powder-coated cups can differ slightly in colour from one batch to the next. I keep a sample of the colour you approved. When you reorder, the supplier matches the colour to that sample, and I’ll confirm the colour with you again.
How are the cups packed?
Standard packing: each cup goes into a bubble bag or a frosted bag, then into a white box or an unbranded colour box, and the boxes are packed into export cartons.
I can also pack to your requirements, for example a cloth bag, a gift box or a custom colour box.
How do I get started?
Send me the product link, the quantity, your logo and the colours you want. You can send an inquiry, email me or message me on WhatsApp, and I’ll reply with a quote and the sample plan.